Selling with NLP

Traditional sales techniques have had their day. The objection handling and closing techniques that once put bread on the table, when transported to the developing world of relationships and partnerships, have the same effect as turning a hosepipe on to a fireworks display.

Customers have developed in their expectations of what they want from the companies with which they deal, and they have become more sophisticated in the way they expect to do business. A sales person today has to be multi-skilled in both the technical content of their work and interpersonal skills.

What is included in the two day programme:

• Developing sensitivity to the verbal and non verbal signs that customers give out
• Enhancing your skill in building instantaneous and lasting rapport with customers by matching wherever they are in style, interests, values and expectations
• Creating an openness in your receptivity to feedback about how you are being received by customers
• Understanding the unconscious filters that people apply when receiving information and finding the right way to communicate with the individual in front of you
• Using strategies for maintaining a positive emotional state
• How your beliefs are your on/off switch to your ability to succeed and how to change beliefs that are not supporting your achievement outcomes
• Understanding how you 'see yourself' can dramatically affect your success in sales and learning tools to make changes to your thinking patterns

Who should attend:

Anyone who would like to develop their communication style to enhance their achievement of consistent sales performance.

Click to download:

2007/8 Programme
Application Form