Easy Listening

This unique and dynamic one day programme is designed to bring out the best in you by offering you the opportunity to raise your skills in listening actively.

Most of us have some less than useful listening habits such as interrupting or daydreaming. Learn and understand what it is that make the best communicators the best, and how you can apply that knowledge in all aspects of your own life!

How is the programme structured?
The programme is designed to be fun and highly interactive so that you can learn and have a thoroughly enjoyable experience at the same time. This investment in yourself will help you to discover your personal power as an effective communicator, not only with others but also your communication with yourself.

Who should attend?
Anyone who communicates and builds relationships with others and who wants to make a dynamic, powerful transformation to their listening skills.

What is included in the programme?

• Exploring the effects that certain habits can have and assessing your own patterns of behaviour while listening to others
• Examining the key non-verbal aspects of listening and identifying ways in which you can use body language to encourage people to talk openly
• Identifying the barriers to listening and minimising them
• Developing the skills of using probing questions to draw out the information needed to solve problems
• Practising picking up subtle emotional signals from others
• Discovering the power of using empathy when listening
• Learning how to draw conversations to a close in a polite and constructive way
• Increasing your self awareness as a listener - understand the Parent/Adult/Child model of communication how to use this to avoid getting hooked into psychological game playing.

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2007/8 Programme

Application Form